At your service
When you purchase a new Ford vehicle, you join the Auto Club Lifestyle Membership and receive national
roadside assistance for 12 months after each service for up to 7 years. Whether you’re 10 minutes from home
or an hour into a road trip, the Ford Roadside program has you covered.
Available to all Ford customers, including retail, fleet and government customers.
Discover all the essential information about your Ford Roadside Assistance benefits
and services in our comprehensive manual. This resource outlines the support available
to you, ensuring you know exactly what to expect whenever you need help on the road.
Make a Roadside Assistance Enquiry
General Enquiry
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DISCLOSURES
- [1] Conditions Apply. For full details and terms & conditions, please visit: https://www.ford.com.au/owners/service/t-and-c/ Terms, conditions and service content are subject to change without notice.Ford Roadside Assistance is provided by Assist Australia Pty Ltd ACN 072 530 217. Important: Please note that the Roadside Assistance benefits listed here form a brief overview only. For a full list of your roadside benefits including towing entitlements, and the terms and conditions of your Ford package, please contact the Ford Customer Relations Centre (CRC) on 13 FORD (13 3673)
- [2] Roadside Assistance is not:– In cases of mechanical breakdown, Roadside Assistance requires that there be no fault on the part of the owner/driver for the vehicle failure.
– Where a vehicle registered under Roadside Assistance requires mechanical repairs, these repair costs will be the responsibility of the owner.
– Should the driver or passengers of a vehicle registered under Roadside Assistance require medical attention or evacuation, these costs will be the responsibility of the owner.
– In the interest of providing a quality service, Roadside Assistance reserves the right to amend or withdraw service where utilisation is excessive due to the lack of regular maintenance or failure to rectify any recurring fault. Roadside Assistance also reserves the right to amend or withdraw service when the safety of the Roadside Assistance Service Provider may be placed at risk.
– Service delays may be experienced in remote and sparsely populated locations and in the event of natural disaster (eg. floods).
– Roadside Assistance will accept no responsibility for the security and/or loss associated with the disabled vehicle’s cargo.